These Terms of Service ("Terms") govern your use of www.shadeandscreensolutions.com (the "Site"), operated by Shade & Screen Solutions of Kentucky & Shade & Screen Solutions of Tennessee ("Shade & Screen Solutions," "we," "us," or "our"). By using the Site, you agree to these Terms. If you do not agree, please do not use the Site.

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About the Site

The Site provides general information about our shade, screen, awning, pergola, and canopy products and our installation, maintenance, and warranty services. Product descriptions, specifications, photos, and videos are for illustration and general information only. Colors, finishes, and features may vary, and products may change or be discontinued by their manufacturers without notice.

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Quotes and Services

Nothing on the Site is an offer to sell or a binding quote. Pricing, product selection, and project scope are set only in a written proposal or agreement provided by us after a consultation. Any work we perform is governed by that written proposal or agreement. If it conflicts with these Terms, the proposal or agreement controls.

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Warranties on Products and Installation

Product warranties are provided by the manufacturers, and warranties on our installation work are stated in your written agreement with us. Information about warranties on the Site is a general summary. It does not create a warranty or change the terms of any written warranty.

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Using the Site

You agree to use the Site only for lawful purposes. You agree not to:

• Submit false, misleading, or someone else's information through our forms
• Send spam, advertising, or harmful code through the Site
• Attempt to gain unauthorized access to the Site or its systems
• Interfere with the Site's operation or security
• Copy, scrape, or reuse Site content except as these Terms allow

Information You Submit

When you submit a form or contact us, you confirm that the information you provide is accurate and that you are authorized to share it. You agree that we may contact you by phone, email, or text message to respond to your request. Our Privacy Policy explains how we handle your information.

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Intellectual Property

The Site and its content, including text, photos, videos, graphics, and the Shade & Screen Solutions name and logo, are owned by us or our licensors and are protected by copyright and trademark law. You may view and print Site pages for your personal, non-commercial use. Any other use requires our written permission.

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Product names and logos of manufacturers such as Phantom Screens, Markilux, StruXure, and Insolroll are trademarks of their respective owners. Their appearance on the Site does not mean they endorse us beyond any authorized dealer relationship.

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Third-Party Websites

The Site links to websites we do not control, including manufacturer websites. We are not responsible for their content, products, or practices. Visiting them is at your own risk and subject to their terms.

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Disclaimer

The Site is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties about the Site, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Site will be error-free, secure, or always available. This disclaimer does not affect any written warranty you receive for products or installation work.

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Limitation of Liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the Site. Our total liability for any claim relating to the Site will not exceed one hundred dollars ($100). This section applies only to your use of the Site, not to products or services purchased under a written agreement.

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Indemnification

You agree to defend and hold harmless Shade & Screen Solutions and its owners, employees, and agents from any claims, losses, or expenses, including reasonable attorneys' fees, arising from your misuse of the Site or violation of these Terms.

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Governing Law

These Terms are governed by the laws of the State of Kentucky & Tennessee, without regard to its conflict-of-law rules. Any dispute relating to the Site will be brought in the state or federal courts located in Davidson County, Tennessee, and/or Warren County, Kentucky, and you consent to their jurisdiction.

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Changes to These Terms

We may update these Terms from time to time. Changes take effect when posted on this page with a new effective date. Your continued use of the Site after changes are posted means you accept the updated Terms.

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Contact Us

If you have questions about these Terms, contact us:

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Tennessee Office
740C Conference Drive, Goodlettsville, TN 37072
(615) 649-9504

Kentucky Office
4786 Bristow Road, Bowling Green, KY 42103
(270) 904-9969

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